How to Always Win in an Argument
Proven Strategies for Getting Your Point Across (To Anyone) If you’ve felt like the cultural climate is more divisive than ever, you’re not alone. According to the Pew Research Center, 85% of Americans believe that the nature and tone of...
Six phrases to Make Someone’s Day When They Open Your Email
Add these ridiculously simple words when you write an email to make someone’s day. If you analyze ever email you’ve written over the past few months – let’s start with March 15th, The Ides of March – for the sentiment and the tone of the...
Tips for Managing a Press Conference During a Crisis
February 24, 2020 Reading time: 9 minutes The 3 key parts of a conference that grow trust and show accountability. Imagine planning a press conference to address a situation that brought plenty of negative publicity to your organization. Let’s say someone within your...
These are the 5 Words & Phrases to Remove from Your Emails Immediately
February 21, 2020 Reading time: 4 minutes These are the common words and phrases you want to check out before you hit send on your email. Think about it for a moment – where do you do most of your communicating for your work and in life? In...
How to Leave a Rating and Review on Apple Podcasts
And why podcasters love it when you do February 18, 2020Have you ever tried to leave a podcast review, but you can’t quite figure out how to get to the right page? Leaving a rating or review on your favorite podcast is fast, easy, and free, but where to...
The 10 Worst Passwords of 2019
Are you like me when it comes to your online passwords? Photo by Clint Patterson on Unsplash February 11, 2020You create a personal password that includes the name of your kids or your dog, and then you use it over and over again because you don’t want...
201: 10 Tips for Public Speaking Without Fear
Ever wondered how to deliver a knock-out public speaking performance? Well, this episode of the Indestructible PR Podcast is all about 10 tips for overcoming fear and how, by doing this, you’ll be able to give a great speech. Molly uses her own public speaking...
200: The Pull of Pop Culture with Emily Rose
For all of social media’s ills, there’s an equal amount of things to love. When I think of Emily Rose, I think of a light, fun, intellectual, critically thinking millennial who has deservedly exploded on TikTok. Not only that, she also has a wildly popular podcast...
199: How to Respond When Everyone Hates You: Instagram’s Damage-Control
Instagram has changed, and not everyone is happy about it. This week on the Indestructible PR Podcast, we look at the video created by Head of Instagram Adam Mosseri in response to this crisis, and analyze the value of using video responses to deal with PR crises....
198: Can You Tell Me How to Get (Out of a Crisis) Sesame Place
Examining the recent incident at Sesame Place in Philadelphia. In a video that went viral, a performer dressed as the beloved Sesame Street character Rosita appears to snub two Black children after high-fiving other visitors to the park. In this episode, we discuss...
197: Listener Question: Crisis Leadership Among Incumbents and Successors
Today, on the Indestructible PR podcast, we respond to a listener question about crisis leadership among incumbents and successors. A listener wants to know if there are any key distinctions in the guidance for crisis communication by leaders who swept in after an...
196: Words and Phrases to Avoid in an Official Apology
We are going back to the 90s to look at a presidential apology to help us learn a PR lesson for today. Learn the importance of apologizing for mistakes, why the right use of words is imperative, and why you need to action an apology rather than just hinting at one. We...
195: Why Your Customer Is Coming After You: Behind-the-Scenes From My Clients’ Pain
An inside look at how a PR crisis manager helps a client with disenfranchised customers. In this episode, we explore the triggers that make an unsatisfied customer seek retribution. We discuss the journey from victim to activist, and why campaigns are being branded as...
194: Ingredients in a Social Media Crisis: Daily Harvest’s Crumbling Credibility
When there are victims involved in a crisis, they need to be shown compassion and assured that there will be no more victims. In this episode of the Indestructible PR Podcast we discuss the good, the bad, and the ‘even worse’ of how Daily Harvest handled their...
193: Why Lizzo’s Lyric Change is About Damn Good PR
When music artist Lizzo released her new single ‘Grrls’ she was faced with backlash from the disabled community about a specific lyric used. Lizzo was labeled as an ableist, and fans of her work quickly pointed out why the word was so offensive and that it needed to...
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